London SEN Mediation Service

The London SEN Mediation Service was developed by the former London SEN Regional Partnership following pilot work in the West London sub-regional group and a research visit to the United States.

The service uses mediation techniques to resolve disputes between parents and schools/authorities about identification of and provision for special educational needs.

Mediators employed by the service are independent of local authorities and have all received extensive trianing in mediation techniques and special educational needs issues. Many of the mediators hold internationally recognised accreditation.

The London SEN Mediation Service is now run by the children's charity KIDS independently of the London Regional Partnership. Referrals can be made by parents/carers directly to the service by telephoning 0207 837 2900

In addition to mediation serices, the SEN Mediation Service provides a range of training opportunities for local authority and school personnel.

The majority of London authorities subscribe to the service.

Visit the London SEN Mediation Service website to find out more.  

Training materials
The London SEN Partnership also produced video training materials - "SEN Disagreement Resolution in Action" to inform LEAs, schools and parents about mediation as a form of disagreement resolution, to explain how it works and to highlight the benefits of mediation. 

DfES adopted the pack as national training materials and copies are available from 
DfES Publications
PO Box 5050, Sherwood Park, Annesley, Nottingham, NG15 0DJ
tel 0845 6022260  fax 0845 6033360
email dfes@prolog.uk.com   Quote reference 0262/2002

Web-based information and training materials which have also been developed by the Partnership are available on the dedicated SEN Mediation in Action website